User Data Policy:
This User Data Policy applies to Bangalow Ltd and any of its subsidiaries, referred to as 'We', 'our', and 'us' in this Policy. By using this site, you agree to the User Data Policy of this website ('www.bangalow.mu'), as well as any linked pages, such as ('www.cielo.mu'). The User Data Policy pertains to the collection and use of personal information you may supply to us through your conduct on any of our affiliated websites – this is done in accordance with the provisions of the Electronic Transactions Act as well as the provisions of the Data Protection Act."
At Bangalow Ltd, we are committed to protecting privacy and ensuring that personal information is collected and used properly, lawfully, and transparently in accordance with the provisions of the Data Protection Act.
We reserve the right, at our discretion, to modify or remove portions of this User Data Policy at any time. This Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to the website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, particularly information that is capable of identifying an individual ("personal information"). This Policy governs the manner in which your personal information, obtained through the website, will be dealt with, and therefore users should review it periodically to stay updated on any changes.
Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or inquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Mauritius.
Use of Information
Personal information is only collected for the stated purposes as agreed and consented to by Data subjects. In addition, where necessary, information may be retained for legal or research purposes, including:
· To gather contact information for customer service purposes;
· To confirm and verify customer identity for security purposes;
· For the detection and prevention of fraud, crime, money laundering, or other malpractice;
· To conduct market or customer satisfaction research or for statistical analysis;
· For audit and record-keeping purposes as required by law;
· In connection with legal and warranty purposes;
· In connection with marketing, where consent has been given.
· To ascertain the extent to which your personal data has been collected, kindly contact us via email at info@bangalow.mu
Collecting Information on Registered Members
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this, it may be necessary for you to provide additional information to us as detailed below.
Registration
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material, and other information. You may access this information at any time by logging in and going to your account to view or amend the personal information held by us.
Credit Card Details
For Credit Card payments, users are directed to a secure third-party credit card processor. This website does not collect, nor do the owners of this website store customers' credit card details in any way.
Disclosure
Personal information may be disclosed to service providers involved in the delivery of products or services to customers. We have agreements in place to ensure that they comply with the privacy requirements as required by the Data Protection Act. We may also disclose personal information:
· Where there exists a duty or a right to disclose in terms of law or industry codes;
· Where it is necessary to protect our rights.
Unless otherwise stated, no personal information will be disclosed to any third party. If you wish to withdraw consent to authorised third-party disclosure, contact us at info@bangalow.mu
Information Security
The legal obligation to provide adequate protection for the personal information held, as well as to stop unauthorised access and use of personal information, is of priority. We continue to review our security controls and related processes to ensure that personal information remains secure.
Our Data Security policies and procedures cover:
· Physical server and data security;
· Computer and network security;
· Employee access to personal information;
· Secure communications;
· Security in contracting out activities or functions, e.g., delivery;
· Retention and disposal of information;
· Acceptable usage of personal information;
· Governance and regulatory issues;
· Monitoring access and usage of private information;
· Investigating and reacting to security incidents.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information for Users
IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies and Applets
We use cookies to provide you with a better experience. These cookies and applets allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
Access to Information
Data subjects have the right to request the personal information held about them. To do this, we have set up an email address where queries of this nature may be sent: Info@bangalow.mu as provided on our website. Identification documents will be requested to confirm identity before providing details of personal information.
You have the right to ask us to update, correct, or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Links to Other Sites
We provide links to Websites outside of our websites, as well as to third-party Websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.
Google Ads
This site advertises on third-party platforms through Google AdWords, which may use cookies to tailor ads based on your site visit. You can opt out of seeing ads for this site by visiting the 'Google Opt-out Page' at http://www.google.com/settings/ads
How to contact us
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the email address info@bangalow.mu
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